View Files

If you're a Sertifi Admin+ you can view your own files in the Sertifi portal. If you're a Sertifi Power Admin+ you can view your own files, in addition to all files in the Sertifi portal, regardless of file owner.

This article contains the following sections:

Viewing your own files

To view your own files in the Sertifi portal, click the View Files tab or navigate to Home > View My Files.

view my files screen

From the My Files page, you can search for files you created in a particular month or date range, search by file name, or by the signer's email. Additionally, you can also search by file status, including:

  • Show Active files
  • Show Archived files
  • Show Deleted files

If you’re looking for a specific file, you can enter a created date for the month or within a date range. For example, if you need to clone payments for all bookings from May 1 to May 8, you’d enter these dates in the search field, and then click Search.

Additionally, you can enter a specific keyword if you know the file name contains the keyword, or search by email of the payer, if you know it.

Viewing all files

If you're a Power Admin+ role, you can view all the files within a portal, regardless of file owner. To view all files, you must navigate to HomeView All Files.

From the All Files page, you can search for files created in a particular month or date range, search by file name, or by the signer's email. Additionally, you can also search by file status, including:

  • Show Active files
  • Show Archived files
  • Show Deleted files

If you’re looking for a specific file, you can enter a created date for the month or within a date range. For example, if you need to clone payments for all bookings from May 1 to May 8, you’d enter these dates in the search field, and then click Search.

Additionally, you can enter a specific keyword if you know the file name contains the keyword, or search by email of the payer, if you know it.

Exporting the file list

The file list that appears shows the following information:

view files search

  • File Name
  • Owner email address
  • First Signers' email address(es)
  • Created on date and time
  • Open file count
  • Partially signed file count
  • Signed file count
  • Payments received count (for Sertifi ePayments or Sertifi eAuthorizations)

You can export this information into an Excel spreadsheet by selecting Current or All, and then clicking export.

export file list